Sophos Incident Response services
When it comes to cyberattacks, we have your back
Experiencing an active attack? Call us any time to speak with an incident advisor. Sophos Incident Response (IR) services are backed by an elite team of experts who can immediately identify and neutralize active threats and get your organization back to normal operations quickly.
Experiencing an active incident and are interested in the Emergency Incident Response service?
Call your regional number below at any time to speak with one of our Incident Advisors.
Australia: +61 272084454
Austria: +43 73265575520
Canada: +1 7785897255
France: +33 186539880
Germany: +49 61171186766
Italy: +39 0294752897
Japan: +81 50-4560-2850
Switzerland: +41 445152286
United Kingdom: +44 1235635329
USA: +1 4087461064
Sophos Emergency Incident Response
Emergency incident response to eliminate active threats and monitor for recurrence
Sophos provides fast assistance, identifying and neutralizing active threats against your organization. Whether it’s an infection, compromise, or unauthorized access attempt to circumvent your security controls, our 24/7 team of remote incident responders has seen and stopped it all. We also provide a variety of investigative activities to help identify root cause, perform compromise assessments to determine if behavior is malicious, conduct threat hunting activities and threat intelligence, and assist with ransom negotiations.
Sophos Security Services Retainer
Expert security services across preparedness, prevention, and response
The Sophos Security Services Retainer unifies proactive security testing, professional services, and guaranteed emergency incident response into a single, predictable model. Using flexible Service Units, organizations can intentionally plan and prioritize services that expose weaknesses, strengthen defenses, and improve readiness before an incident occurs.
Accredited Incident Response Services
Looking for ongoing 24/7 threat detection and response?
Sophos Managed Detection and Response (MDR) is a fully managed service that provides 24/7 threat hunting, detection, and response delivered by our team of security experts.
Downloads
- Emergency Incident Response solution brochure
- Emergency Incident Response FAQ
- Security Services Retainer solution brochure
- Security Services Retainer solution brief
- Incident Response planning guide
- Stopping Active Adversaries whitepaper
- MDR solution brochure
- MDR solution brief
- MDR buyer's guide
- Network Detection and Response solution brochure
- Sophos 2024 Threat Report
Videos
- Security Services Retainer overview
- MDR overview
- Explained: MITRE Engenuity ATT&CK Evaluations for Managed Services
- Feature focus: MDR Service Insights
- Case study: Thrive Pet Healthcare Protects 10,000 Devices Across 400 Sites
- Case study: United Musculoskeletal Partners Relies on Sophos for Risk Management
- Case study: Canadian Rogers Arena Unifies Security with MDR